Privacy Policy
1. Who We Are
Foxglen Review is operated by Foxglen Media Pty Ltd (ABN 00 000 000 000), Level 4, 100 Collins Street, Melbourne VIC 3000, Australia ("we", "us", "our"). We operate the website at recoverrenew.shop and fulfil orders for Slim Coffee Booster. For privacy enquiries contact us at privacy@recoverrenew.shop.
2. Our Commitment
We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, how we use it, how we protect it and your rights in relation to it.
3. Information We Collect
We collect personal information you voluntarily provide, including:
- Order information: name, phone number, delivery address (collected when you place an order).
- Contact information: name, email address (collected when you send us a message).
- Usage data: IP address, browser type, pages visited, referral source, device identifiers - collected automatically via cookies and analytics tools.
- Marketing signals: ad click identifiers (gclid) and UTM parameters - used to measure the effectiveness of our advertising.
4. How We Use Your Information
- To process and fulfil your order and contact you to confirm delivery.
- To respond to enquiries and provide customer support.
- To improve our website and editorial content.
- To measure and optimise advertising campaigns (where you have consented via our cookie banner).
- To comply with legal obligations.
5. Legal Basis for Processing
Where Australian Privacy Principles apply, we process personal information where we have a legitimate purpose, with your consent, or to fulfil a contractual obligation (processing your order). For EU residents visiting our site, we rely on consent (Article 6(1)(a) GDPR), contract (Article 6(1)(b)) and legitimate interests (Article 6(1)(f)) as applicable.
6. Cookies and Google Services
We use cookies and similar tracking technologies. For full details see our Cookie Policy. We use the following Google services, subject to your cookie consent:
- Google Ads & Remarketing: we use Google Ads to serve relevant advertisements. The Google Ads cookie (
_gcl_au) allows us to measure ad performance. Remarketing allows us to show ads to previous visitors. Consent Mode v2 is implemented - advertising cookies default to denied until you accept. - Google Analytics: we use Google Analytics to understand how visitors use our site (
_ga,_gidcookies). Analytics data is anonymised. You can opt out via our cookie banner or via Google Analytics Opt-out.
7. Sharing Your Information
We do not sell your personal information. We may share it with:
- Delivery and logistics providers (name, phone, address - to fulfil your order).
- Google LLC (analytics and advertising - subject to consent).
- Professional advisors (accountants, lawyers) where legally required.
- Government authorities where required by law.
Google may transfer your data internationally. Google LLC is certified under applicable data transfer frameworks. For more information see Google's Privacy Policy.
8. Data Retention
We retain order information for 7 years in accordance with Australian tax law requirements. Analytics data is retained for 26 months. Contact enquiry data is retained for 2 years.
9. Your Rights
Under the Australian Privacy Principles and, where applicable, the GDPR, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information (subject to legal retention obligations).
- Object to or restrict certain processing activities.
- Withdraw consent to analytics/advertising cookies at any time via our cookie banner.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) - oaic.gov.au - if you believe we have breached your privacy rights.
To exercise your rights, contact us at privacy@recoverrenew.shop. We will respond within 30 days.
10. Data Security
This website operates over HTTPS. We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of internet transmission is 100% secure; we cannot guarantee absolute security.
11. Children
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site following updates constitutes acceptance of the revised policy.
13. Contact
Privacy enquiries: privacy@recoverrenew.shop
Foxglen Media Pty Ltd · Level 4, 100 Collins Street · Melbourne VIC 3000 · Australia